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We ship worldwide | Free delivery for International order over HKD2000

Crafted with Purpose, Stitch to Empower +

We ship worldwide | Free delivery for International order over HKD2000

Crafted with Purpose, Stitch to Empower +

We ship worldwide | Free delivery for International order over HKD2000

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Privacy Policy

Privacy Policy

Broken Fingers + is committed to safeguarding your privacy while you use our website and services. This privacy policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal information. By using our website, you consent to the data practices described in this policy.

1. Personal Information Collected

We may collect personal information, such as:

- Name
- Email address
- Mailing address
- Phone number
- Payment information

We collect this information when you create an account, place an order, or sign up for our newsletter.

2. Non-Personal Information Collected

We also collect non-personal information, such as:

- IP address
- Browser type
- Operating system
- Access times
- Referring website addresses

This information helps us improve our website and services.

3. Use of Your Personal Information

We use the collected personal information to:

- Process and fulfill orders for handcrafted leather goods
- Provide customer support
- Send newsletters and promotional materials (with your consent)

We do not sell, rent, or lease your personal information to third parties.

4. Use of Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website usage.

5. Third-Party Services

Our partner Shopline as a third-party service to help us manage our online store. For payment processing, we use Shopline Payment, Payme by HSBC, Octopus Hong Kong, AlipayHK, and Atome. We share only the necessary information with these payment processors to complete your transactions. 

For shipping, we use courier companies such as SF Express, One Ship, and EMS. We may share your shipping information with these providers to ensure timely delivery of your orders.

6.  Security

We take the security of your personal information seriously. We use appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

7. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our website constitutes your acceptance of the updated privacy policy.

8. Contact Us and Language

Please note that we only provide an English version of these privacy policies.
If you have any questions or concerns about these privacy policies, please contact us at info@brokenfingers-plus.com.