Terms and Conditions
1. Ownership and Overview
This website and store, Broken Fingers +, is owned by BROKENNESS Ltd. (hereinafter referred to as "BROKENNESS"). These Terms and Conditions ("Terms") govern your use of our website and services. Please read these Terms carefully before using our website.
2. Agreement to Terms
3. User Eligibility
To use our website and services, you must have the legal capacity to enter into a binding contract in your jurisdiction.
4. Account Creation
To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.
5. Product Details and Pricing
We strive to provide accurate product information and pricing. However, errors may occur. We reserve the right to correct any inaccuracies or omissions and to change or update information at any time without prior notice.
6. Order Placement and Payment Options
By placing an order, you agree to pay the total amount specified, including any applicable taxes and shipping fees. We accept payment through Visa, MasterCard, American Express, Shopline Payment, Payme by HSBC, Octopus Hong Kong, AlipayHK, and Atome. Your order is not binding until it has been accepted by us.
7.1 Shipping and Delivery Process
We ship orders using SF Express, Jumppoint, and EMS. Delivery times may vary depending on the shipping method and destination. We are not responsible for delays caused by factors beyond our control, such as customs clearance or natural disasters.
7.2 Tax or Custom duty for International Shipping
Broken Fingers Plus [BROKENNESS LIMITED] is not responsible for any customs duties, taxes, or other fees imposed by the destination country.
We cannot reimburse you for these costs should they occur.
Customs policies vary widely from country to country; you should contact your local customs office for more information.
When customs clearance procedures are required, it might cause delays beyond our original delivery estimates.
By placing an order with Broken Fingers Plus [BROKENNESS LIMITED], you agree to accept responsibility for all customs charges incurred. You also understand that you are legally responsible for complying with all laws and regulations of the country in which you are receiving the goods.
8. Return and Exchange Policy
We offer a return and exchange policy for our handcrafted leather goods. Please refer to our [Return Policy] for more information on how to initiate a return or exchange.
9. Intellectual Property Rights
All content on our website, including text, graphics, logos, and images, is the property of BROKENNESS or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or modify the content without our prior written consent.
10. User-Generated Content Submission
If applicable, users may submit content, such as product reviews, to our website. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, and display such content.
11. Prohibited Actions
You are prohibited from using our website for any unlawful or fraudulent purposes, including but not limited to:
- Attempting to gain unauthorized access to our website or user accounts
- Using our website to transmit spam or other unsolicited communications
- Infringing upon the intellectual property rights of others
12. General Information
Despite all efforts, BROKENNESS cannot guarantee that all information found on this site is complete and up-to-date at all times. This is also applicable to links, directly or indirectly attached to www.broken-fingers.com.
13. Limitation of Liability
Broken Fingers + disclaims all legal liability that arises from the use of content and gives no guarantee of the information’s accuracy contained herein. Prices and other information on our website are subject to apparent typos and/or programming mistakes. No rights may be derived from any incorrect or incomplete information.
14. Agreement to Terms upon Successful Payment
15. Company Discretion on Buying and Selling Process
BROKENNESS reserves the right to make decisions related to the buying and selling process at its sole discretion. This includes, but is not limited to:
Accepting or rejecting orders: We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including, without limitation, if we believe that a user's conduct violates these Terms and Conditions or applicable laws, or is harmful to our interests.
Adjusting prices: We reserve the right to modify our product prices as needed based on factors such as market conditions, production costs, or availability of materials. Any price changes will be reflected on our website and will be effective immediately upon posting.
Modifying shipping and return policies: We may update our shipping and return policies as needed to better serve our customers or to comply with legal requirements. Any changes to these policies will be posted on our website and will be effective immediately upon posting.
Addressing disputes or issues regarding transactions: In the event of a dispute or issue involving a transaction, we reserve the right to review and resolve the matter at our discretion. Our decision will be final and binding on all parties involved.
By using our website and services, you acknowledge and agree to our discretion in these matters.
You agree to indemnify and hold BROKENNESS and its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising from your use of our website or services, or your violation of these Terms.
17. Account Termination
We reserve the right to terminate your account and access to our website at our sole discretion, without prior notice, if we determine that you have violated these Terms or any applicable laws.
18. Modifications to Terms and Conditions
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of our website constitutes your acceptance of the modified Terms.
19. Contact Us and Language
Please note that we only provide an English version of these Terms and Conditions.
If you have any questions or concerns about these Terms and Conditions, please contact us at firstname.lastname@example.org